Privacy policy

Last updated: May 19, 2026

Scent Studio operates this store and website, including all related information, content, features, tools, products, and services (the “Services”) to provide customers with a secure and transparent shopping experience. Scent Studio is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase from our website.

By using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our website or Services.

Personal Information We Collect

When we use the term “personal information,” we mean information that can identify or reasonably be linked to you.

We may collect the following categories of personal information:

  • Contact Information: Name, phone number, email address, billing address, and shipping address
  • Order Information: Products purchased, order history, returns, and delivery details
  • Payment Information: Payment method details (processed securely via third-party payment providers; we do not store full card details)
  • Account Information: Login details, preferences, and settings (if applicable)
  • Device Information: IP address, browser type, device type, and operating system
  • Usage Information: Pages viewed, browsing behavior, and interaction with our website
  • Communication Information: Messages sent to customer support or inquiries

How We Collect Information

We collect personal information in the following ways:

  • Directly from you when you place an order, contact us, or submit information on our website
  • Automatically through cookies, analytics tools, and similar technologies
  • From service providers such as Shopify, payment processors, and shipping partners

How We Use Your Personal Information

We use your personal information to:

  • Process and fulfill your orders
  • Provide shipping and delivery services
  • Process payments securely
  • Provide customer support
  • Communicate order updates and service messages
  • Improve our website, products, and customer experience
  • Prevent fraud and ensure secure transactions
  • Comply with legal obligations

We may also use your information for marketing purposes, such as promotions or product updates. You may opt out at any time.

Sharing of Personal Information

We only share your personal information when necessary, including with:

  • Shopify (our ecommerce platform provider)
  • Payment processors (for secure payment processing)
  • Shipping and logistics companies (for order delivery)
  • Service providers (IT, analytics, customer support)
  • Legal authorities if required by law

We do not sell your personal information.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality
  • Analyze website traffic and performance
  • Personalize your shopping experience
  • Support marketing and advertising activities

You can disable cookies in your browser settings, but some features may not function properly.

Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders
  • Provide customer support
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

After this period, data is securely deleted or anonymized.

Security of Your Information

We take reasonable technical and organizational measures to protect your personal information.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location (including UAE and other applicable regions), you may have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data (where legally permitted)
  • Opt out of marketing communications
  • Request a copy of your data

To exercise your rights, contact us using the details below.

International Data Transfers

Your information may be transferred and processed outside your country, including countries that may not have the same data protection laws.

We ensure appropriate safeguards are in place where required by law.

Third-Party Services

Our website may contain links or integrations with third-party services.

We are not responsible for the privacy practices of third-party websites, and we encourage you to review their privacy policies.

Children’s Privacy

Our Services are not intended for individuals under the age of majority.

We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, please contact us for deletion.

Shopify Data Processing

Our store is hosted by Shopify. Shopify processes data to help us operate and improve our Services.

For more information, you may review Shopify’s privacy policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Updates will be posted on this page with a revised “Last updated” date.

Contact Us:

WARDAT AL INJAZ PERFUMES L.L.C
License No.: 794516
Customer Support: Monday – Saturday, 10:00 AM – 10:00 PM
Phone: +971 4 288 8810
Email: contact@scentstudio.ae
Address: Shop No. 14, Ground Floor, Our New West Zone Mall, Mizhar, Dubai, United Arab Emirates